To initiate a return, log in to your account on our website and navigate to the "Order History" section. Locate the order containing the item you wish to return, and follow the provided instructions to initiate the return process.
Love It Guarantee ❤️If you're looking to make a return breath easy. We offer quick and easy returns and your purchase can be refunded within 30 days* of delivery or purchase in store. E-bikes must be returned within 10 miles ridden, or 10 days. How to Return Click the button below to print out a return label, a new tab will open.Enter your order number & e-mail address.Package your return and include the printed order information inside (so we know who you are and the reason for the return).Once we receive your returned items it will be processed as soon as possible. You will receive a refund when the return has been processed.Please note: $9.99 will be deducted from your refund to cover return shipping for standard size/weight packages when your return is mailed using the prepaid shipping label provided. This fee does not apply to defective or incorrect orders.
